West Bengal Government Social Media Unit Operations and Digital Communications Management

Work Description - Professional Agency For Operation Of The Social Media Unit (smu) And Integrated Digital Communication, Digital Outreach, Citizen Engagement, Digital Listening And Online Reputation Management For The Government Of West Bengal

This tender, referenced as 9574-ICA(N) dated 31/08/2026, is being issued by the Director of Information, on behalf of the Information and Cultural Affairs Department of the Government of West Bengal, from Nabanna, Howrah. The tender seeks a professional agency for the comprehensive operation of the Social Media Unit (SMU) and to manage integrated digital communication, digital outreach, citizen engagement, digital listening, and online reputation management for the Government of West Bengal. This open tender, categorized under Works and specifically for Miscellaneous Works, has a Tender ID of 2026_ICAD_1039940_1. The EMD amount is fixed at ₹15,00,000, with no exemption or alternative payment methods like BG/ST allowed. The tender documents, including the NIT and BOQ, are available for download from 31-Aug-2026 at 05:15 PM until 05-Sep-2026 at 12:30 PM. Bids can be submitted online from 31-Aug-2026 at 06:55 PM up to 05-Sep-2026 at 12:30 PM. A pre-bid meeting is scheduled for 02-Sep-2026 at 03:00 PM at Nabanna, Room No - 901. The bid opening will take place on 07-Sep-2026 at 12:30 PM at Nabanna. The contract is of the Item Rate form, and the period of work is specified as 999 days. This is a two-cover tender: Cover 1 will contain Fee/PreQual/Technical information (NIT), and Cover 2 will contain Finance information (BOQ).