AI Voice Bot Implementation for Madhya Pradesh CM Helpline and eSEVA Portal

Madhya Pradesh State Electronics Development Corporation Limited Tender

Services

Bhopal, Madhya Pradesh

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Opening DateAug 20, 2026
Closing DateAug 31, 2026
Tender Amount Refer Document

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Tender Overview

Tender Title	AI Voice Bot Implementation for Madhya Pradesh CM Helpline and eSEVA Portal
Tender ID	2026_SEDC_523761_1	Tender Reference Number	MPSEDC/COE/ 2026/703
Tender Type	Open Tender
Tender Opening Date	2026-08-20 10:30 AM	Tender Closing Date	2026-08-31 03:00 PM
Tender Value	Refer Document	Tender Location	Mpsedc,bhopal , Bhopal , Madhya Pradesh
Tender Category	Services	Product Category	Consultancy Services Tenders, Software and IT Solutions Tenders, Telecommunication Services Tenders

Tender Overview

Tender TitleAI Voice Bot Implementation for Madhya Pradesh CM Helpline and eSEVA Portal
Tender ID2026_SEDC_523761_1
Tender Reference NumberMPSEDC/COE/ 2026/703
Tender TypeOpen Tender
Tender Opening Date2026-08-20 10:30 AM
Tender Closing Date2026-08-31 03:00 PM
Tender Value Refer Document
Tender LocationMpsedc,bhopal,Bhopal, Madhya Pradesh
Tender CategoryServices
Product CategoryConsultancy Services Tenders, Software and IT Solutions Tenders, Telecommunication Services Tenders

Important Dates

ePublished Date	2026-07-23 05:00 PM	Bid Opening Date	2026-09-01 03:00 PM
Document Download Start Date	2026-07-23 05:00 PM	Document Download End Date	2026-08-31 03:00 PM
Bid Submission Start Date	2026-08-20 10:30 AM	Bid Submission End Date	2026-08-31 03:00 PM
Clarification start Date		Clarification End Date
Bid Validity Period (in Days)	180

Important Dates

ePublished Date 2026-07-23 05:00 PM
Bid Opening Date2026-09-01 03:00 PM
Document Download Start Date2026-07-23 05:00 PM
Document Download End Date2026-08-31 03:00 PM
Clarification End Date
Clarification End Date
Bid Submission Start Date2026-08-20 10:30 AM
Bid Validity Period (in Days)180

Cost Specification

Tender Fee	₹ 1295
EMD (Earnest Money Deposit)	₹ 1,00,000
EMD Fee Type	Fixed
Payment Instruments/Mode	Online

Tender Description

Work Description - Rfp&amp#x0d Selection Of Agency For Providing Ai Powered Voice Bot&amp#x0d Implementation For Cm Helpline 181 And Mp Eseva Portal,&amp#x0d Madhya Pradesh.

This tender, Reference Number MPSEDC/COE/ 2026/703, is an Open Tender issued by the Madhya Pradesh State Electronics Development Corporation Ltd. (MPSEDC) for the selection of an agency to provide AI-powered voice bot implementation for the CM Helpline 181 and MP eSEVA Portal in Madhya Pradesh. The work description is detailed as "RFP Selection of Agency for Providing AI Powered Voice Bot Implementation for CM Helpline 181 and MP eSEVA Portal, Madhya Pradesh." This tender falls under the Services category, specifically Miscellaneous Services. The EMD amount is ₹1,00,000, and the Tender Fee is ₹1,295 (inclusive of 18.00% GST). The tender documents can be downloaded from July 23, 2026, 5:00 PM, until August 31, 2026, 3:00 PM. The bid submission period is from August 20, 2026, 10:30 AM, to August 31, 2026, 3:00 PM. The Bid Opening Date is scheduled for September 1, 2026, 3:00 PM, at MPSEDC, Bhopal. A pre-bid meeting will be held online via Google Meet on July 29, 2026, at 3:00 PM. The tender involves two covers: Cover 1 for Fee/PreQual/Technical documents and Cover 2 for the Finance/Price Bid. The bid validity period is 180 days.