Comprehensive Social Media Management and Training Services for the Tea Board

Work Description - NA

This tender is issued by the Department of Commerce, specifically by the Tea Board, located at 14 B.T.M. Sarani, Brabourne Road, Kolkata-700001, under the Ministry of Commerce and Industry. The bid number for this procurement is GEM/2026/B/7777802, with the tender opening on 13th July 2026 at 10:47 AM and closing on 10th August 2026 at 4:00 PM. The organization seeking these services is the Tea Board, operating in West Bengal. The core requirement of this tender is the hiring of a Social Media Agency to provide a comprehensive suite of services. These services include content creation, content response, and content moderation, alongside campaign management and response management. Furthermore, the agency will be expected to offer helpdesk support, basic reporting and analytics, and crucially, training and capacity building for the Tea Board's internal staff. The EMD amount for this tender is ₹75,000.00, indicating a significant scope for a "Social Media Campaign" encompassing these multifaceted digital engagement activities.