BSNL Customer Service Center Operations and Maintenance Outsourcing in Haridwar

Work Description - Eoi For Outsourcing Of Operations And Maintenance Of Bsnl Customer Service Centers In Haridwar Ba Of Uttarkhand Telecom Circle (retender)

This tender, issued by Bharat Sanchar Nigam Limited (BSNL), a Government of India Enterprise, seeks Expressions of Interest (EOI) for the outsourcing of operations and maintenance of BSNL Customer Service Centers within the Haridwar Business Area of the Uttarakhand Telecom Circle. This is a retender for the services categorized under "Miscellaneous Services." The bidding process is an open tender with two covers: Cover 1 for Tender Fee, EMD, and Pre-Qualification/Technical documents, and Cover 2 for the Financial Bid (BoQ). The tender fee is ₹1,180, payable offline to AO (Cash), O/o CGMT, Uttarakhand, BSNL at Dehradun. An Earnest Money Deposit (EMD) of ₹30,000 is also required, payable to the same authority and location, with exemptions allowed. The work description clearly outlines the outsourcing of operations and maintenance of BSNL Customer Service Centers. Interested parties should note the critical dates: document download and bid submission commence on 14th August 2026 at 5:00 PM, with the bid submission deadline on 4th September 2026 at 4:00 PM, followed by bid opening on 5th September 2026 at 4:00 PM. A pre-bid meeting is scheduled for 19th August 2026 at 11:00 AM at the DGM MM O/o CGMT UKD Patel Nagar Dehradun. The contract type is an EOI, and the period of work is anticipated to be 1095 days. The tender reference number is EOI for Outsourcing of Operations and Maintenance of BSNL Customer Service Centers in Haridwar BA of.