Delivering Ayodhya Nagar Nigam Helpdesk and IT Operations Support Services

Work Description - Selection Of Agency Helpdesk Support Operations And Technical Support Unit In Nagar Nigam Ayodhya 2nd Call

The Municipal Commissioner, Nagar Nigam Ayodhya, an entity under the Directorate of Local Bodies UP (State Govt. and UT), invites bids for the "Selection of Agency Helpdesk Support Operations and Technical Support Unit in Nagar Nigam Ayodhya (2nd Call)". This open tender, reference number 1213/NNA/2026-27 (Tender ID: 2026_DOLBU_1168886_1), seeks experienced agencies to provide essential services related to helpdesk support and technical operations for a period of 365 days. The tender was e-published on 14-Jul-2026 at 09:00 AM. Interested bidders can download tender documents and commence bid submission from 14-Jul-2026 at 09:00 AM until 03-Aug-2026 at 04:00 PM. A mandatory pre-bid meeting will be held online via Google Meet on 20-Jul-2026 at 12:00 PM to address any queries. Bids must be submitted with a non-refundable Tender Fee of ₹11,800 and an Earnest Money Deposit (EMD) of ₹9,00,000, both payable to the Municipal Commissioner at Ayodhya, with payments accepted via RTGS. The bid validity period is 120 days. Bidders are required to submit their proposals in two covers: Cover 1 for Fee/Pre-Qualification/Technical documents (including scanned copies of Tender Fee and EMD, and Technical Qualification Documents), and Cover 2 for the financial bid (BOQ). The bid opening date is scheduled for 04-Aug-2026 at 11:00 AM at Nagar Nigam Ayodhya. All details, including the Request for Proposal (RFP) and Bill of Quantities (BOQ), are available for download.