Sikkim Utility Billing System Implementation via SaaS System Integrator

Work Description - Appointment Of System Integrator (si) For Implementation Of Utility Billing System In Sikkim Under Saas Model

This tender, Reference Number 136/RDSS/WORK/POWER/BILLING SOL/GOS/CE-HQ/2025-26, is issued by the Energy and Power Department, Government of Sikkim, inviting bids for the "Appointment of System Integrator (SI) for implementation of Utility Billing system in Sikkim under SaaS model." This open tender, categorized under Services and Miscellaneous Services, seeks a qualified System Integrator to deliver a comprehensive utility billing solution on a Software as a Service (SaaS) model within Sikkim. The estimated tender value is ₹4,18,00,000, with an Earnest Money Deposit (EMD) of ₹10,45,000 (2.5% of the tender value) payable to PCE-cum-Secretary, Power Deptt, Gangtok. A non-refundable tender fee of ₹1,00,000 is also required, payable to the same authority. The bidding process involves two covers: Cover 1 for Tender Fee, Bid Security, and eligibility/technical requirements, and Cover 2 for the financial proposal. Key dates for this tender are: Document Download Start Date on 21-Aug-2026 at 03:30 PM, Document Download End Date and Bid Submission End Date on 23-Sep-2026 at 04:00 PM, Bid Submission Start Date on 01-Sep-2026 at 10:00 AM, and Bid Opening Date on 24-Sep-2026 at 02:30 PM. The bid validity period is 180 days. The tender documents, including the Notice and the detailed Tender Document for the Billing Solution, are available for download. The Tender Inviting Authority is Pr. Chief Engineer cum NO (RDSS), located at O/o Pr. Chief Engineer cum NO (RDSS), Sikkim, Pincode 737101.