Comprehensive IT Infrastructure Support and Major Technology Upgrades

Work Description - NA

Indian Oil Corporation Limited, under the Ministry of Petroleum and Natural Gas, is seeking proposals for a comprehensive suite of professional services. This tender, identified by Bid Number GEM/2026/B/7947582, will commence on August 25, 2026, at 12:18 PM and close on September 8, 2026, at 3:00 PM. The scope of work encompasses the complete implementation of services, including dashboard development and one month of hypercare, with bidders required to quote total charges inclusive of GST. Furthermore, the tender includes a provision for comprehensive annual support services and full lifecycle support for a 12-month period, with total charges for the entire duration also to be quoted including GST. Crucially, this tender also addresses major upgrade requirements for several critical technologies, specifically Starrocks, Superset, Kafka, Ranger, Dagster, and Openmetadata, across Data Center, Disaster Recovery, or User Acceptance Testing environments. Bidders are expected to provide total charges inclusive of GST for each of these major upgrade services. The contracting authority for this procurement is Indian Oil Corporation Limited, with the relevant office being Iocl Rhq.