Indian Railway Catering And Tourism Corporation Tender

Work Description - E-tender For The Selection Of Technology Service Provider Tsp For Development, Deployment, Operation And Ad Monetization Of Ai-based Chatbot Solutions For Irctc Services

Indian Railway Catering and Tourism Corpn Ltd (IRCTC), a Central Government Ministry/Department organization, invites open e-tenders for the selection of a Technology Service Provider (TSP) for the Development, Deployment, Operation, and Ad Monetization of AI-based Chatbot Solutions for IRCTC Services. The tender reference number is 2025/IRCTC/CO/SER/Chatbot ASKDISHA and the Tender ID is 2025_IRCTC_819493_1. This services-based tender requires bidders to submit two covers: one for Fee/PreQual/Technical documents in PDF format, and another for Finance documents in XLS format. An Earnest Money Deposit (EMD) of ₹5,00,000 is required, payable offline to IRCTC.LTD. Key dates include an ePublished Date of 19-Nov-2025 05:00 PM, a Document Download Start Date of 19-Nov-2025 05:00 PM, a Bid Submission Start Date of 02-Dec-2025 12:00 PM which coincides with the Pre Bid Meeting Date and Time. The Document Download End Date and Bid Submission End Date is 20-Dec-2025 03:00 PM, with the Bid Opening Date following at 20-Dec-2025 03:30 PM. The tender value is listed as ₹0.00, and bid validity is 120 days. The Tender Inviting Authority is GGM/Services, located at 3rd Floor, Tower-D, World Trade Centre, Nauroji Nagar, New Delhi 110029. No tender fee is required for this tender.