West Bengal State Electricity Distribution Company Limited Tender

Work Description - Engagement Of Agency For Providing Nine (9) No Of Manpower Under Customer Relation Management Cell, Wbsedcl For Two (2) Years

WEST BENGAL STATE ELECTRICITY DISTRIBUTION CO. LTD (WBSEDCL), a State Govt. and UT organization, invites open tenders for the engagement of an agency to provide nine (9) manpower resources under the Customer Relation Management Cell (CRM Cell) for a period of two (2) years. The tender, referenced as CE/CRM/e-tender/2026-27/257 and Tender ID 2026_WBSED_1016064_1, falls under the Services category with an item rate form of contract. Interested bidders must submit an Earnest Money Deposit (EMD) of ₹68,000.00. The tender documents can be downloaded from March 5, 2026, 12:30 PM to April 16, 2026, 02:30 PM. Bid submission commences on March 16, 2026, at 12:30 PM and concludes on April 16, 2026, at 02:30 PM. The bid opening date is scheduled for April 20, 2026, at 03:00 PM at CRM cell, Vidyut Bhawan. Prospective bidders should note that there is no tender fee. A pre-bid meeting will be held on March 12, 2026, at 12:55 PM at the office of the CE, CRM Cell, Vidyut Bhawan, Pincode 700091. The bid validity period is 120 days. This tender comprises two covers: Fee/PreQual/Technical (Annexures .pdf) and Finance (BOQ .xls). All payments will be processed online through ICICI BANK or ICICI NEFT/RTGS. Detailed tender documents, including the NIT (Tendernotice_1.pdf and NITManpower2026.pdf) and BOQ (BOQ_2496221.xls), are available for download.