Annual IT Hardware Maintenance Services for Desktops, Laptops, Servers, Printers, and Peripherals

Work Description - NA

This tender, identified by Bid Number GEM/2026/B/7827471, is being issued by the Controller General of Defence Accounts, under the Department of Defence, Ministry of Defence. The bid period commences on 31-07-2026 at 5:52 PM and concludes on 12-08-2026 at 6:00 PM. The scope of this tender encompasses the provision of comprehensive Annual Maintenance Services for a wide range of IT hardware. This includes, but is not limited to, Desktop PCs from manufacturers such as HP, DELL, and LENOVO, as well as All-in-One PCs from HP. Furthermore, the tender covers the maintenance of various printer types, including Monochrome Laser Printers (with separate drum and toner) from Brother, Canon, and HP, as well as Monochrome Laser Multifunction Printers (lower range, with separate drum and toner) from Brother. The service also extends to Ink Tank Printers (Mono and Colour, mid-range) from Brother and HP, and Servers from HP, DELL, and IBM. Finally, Annual Maintenance Services for Flat Bed Scanners from HP, Canon, and Epson, and Laptops from HP and DELL are also included within the purview of this procurement.