Arignar Anna Zoological Park Ticketing System Upgrade, Implementation, and Maintenance Services

Work Description - Upgradation, Enhancement, Implementation And Maintenance Of Ticketing System

The Tamilnadu Forest Department, through its Deputy Director at the O/o Director AAZP Vandalur, is inviting sealed bids for an open tender categorized under Services. The scope of work encompasses the UPGRADATION, ENHANCEMENT, IMPLEMENTATION, AND MAINTENANCE OF TICKETING SYSTEM at the Arignar Anna Zoological park, Chennai, with a tender value of ₹2,67,784. This open tender, designated with Tender ID 2026_TNFD_687559_2 and Tender Reference Number 3940/ 2026 / D, will be conducted using the Quality and Cost Based Selection (QCBS) form of contract, with general technical evaluation being allowed. The tender documents will be available for download from August 3, 2026, at 09:15 AM until August 15, 2026, at 03:00 PM. Bids can be submitted online starting from August 3, 2026, at 09:20 AM, with the final submission deadline set for August 15, 2026, at 03:00 PM. The bid opening will take place on August 17, 2026, at 03:00 PM at AAZP Vandalur. A fixed Earnest Money Deposit (EMD) of ₹2,700 is required, with options for exemption through BG/ST. Prospective bidders are required to demonstrate a minimum of three years of experience in ticketing system works, an average annual turnover of at least ₹50 Lakhs in the last three years, and submit ITRs, PAN, and GST certificates, along with a plan of action document and financial bid. The tender involves two covers, with Cover 1 containing Fee/PreQual/Technical documents and Cover 2 housing the financial bid. The bid validity period is 45 days.