Arignar Anna Zoological Park IT Ticketing System Upgrade and Maintenance

Work Description - Upgradation, Enhancement, Implementation And Maintenance Of Ticketing System

The Tamilnadu Forest Department, through the Deputy Director at O/o Director, Arignar Anna Zoological Park, Vandalur, invites eligible bidders for an Open Tender (Reference No: 3940/ 2026 / D, Tender ID: 2026_TNFD_687559_1) for the "UPGRADATION, ENHANCEMENT, IMPLEMENTATION AND MAINTENANCE OF TICKETING SYSTEM." This critical Information Technology services project, valued at ₹ 2,67,784, will be awarded under a Quality-Cum-Cost Based Selection (QCBS) contract. A refundable Earnest Money Deposit (EMD) of ₹ 2,700 is required, with provisions for exemption through Bank Guarantee/Security Deposit. Bidders must demonstrate engagement in ticketing system works for a minimum of three years and possess an average annual turnover of not less than Rs. 50 Lakhs in the last three financial years. The tender process involves a two-cover system, requiring submission of technical documents including experience proof, turnover certificates, staff and resource details, ITRs, PAN, GST certificates, and a comprehensive plan of action, alongside the financial bid. General technical evaluation with compliance is mandatory. The e-publication date is 22-Jul-2026 at 02:10 PM, with document download available from 22-Jul-2026 02:15 PM until 06-Aug-2026 11:00 AM. Bid submission commences on 22-Jul-2026 02:20 PM and closes on 06-Aug-2026 11:00 AM, followed by bid opening on 07-Aug-2026 03:00 PM at AAZP Vandalur. Bids will remain valid for 45 days. Interested and qualified service providers are encouraged to participate in this vital project at Arignar Anna Zoological Park.