Eoi For Outsourcing Of Operations And Maintenance Of Bsnl Customer Service Centers In Pondicherry Ba

Work Description - Eoi For Outsourcing Of Operations And Maintenance Of Bsnl Customer Service Centers In Pondicherry Ba

Bharat Sanchar Nigam Limited (BSNL), a prominent Government of India Enterprise, invites eligible bidders to participate in an Open Tender, structured as an Expression of Interest (EOI), for the critical 'Outsourcing of Operations and Maintenance of BSNL Customer Service Centers in Pondicherry BA'. This tender, referenced as TNCO-23/11(11)/21/2026-MM UNIT (NWP-CFA) -CO/ dated 15/06/2026, was ePublished by the DGM Tender, TN Circle, Chennai, on 15-Jun-2026 at 03:00 PM, marking the commencement of the document download and bid submission period. Prospective bidders can download the detailed tender documents from 15-Jun-2026 03:00 PM until 06-Jul-2026 03:00 PM. Online bid submission for this crucial service requirement, categorized under Facility Management Services, commences concurrently on 15-Jun-2026 03:00 PM and concludes on 06-Jul-2026 03:00 PM. A mandatory pre-bid meeting will be conducted online via meet.google.com/rnx-ypdk-pyi on 22-Jun-2026 at 03:00 PM to address any clarifications, with the clarification period ending on 29-Jun-2026 05:00 PM. Technical bids will be opened on 07-Jul-2026 at 03:00 PM in Chennai. A non-refundable Tender Fee of ₹1,180 and an Earnest Money Deposit (EMD) of ₹10,000 are required. Both amounts are payable to "AO (Cash), O/o CGMT, BSNL TN Circle, Chennai - 6" at Chennai, with provisions for exemption from both as per tender guidelines. Acceptable payment instruments include Demand Draft, Bank Guarantee, NEFT, RTGS, and Insurance Surety Bond. Bids must be submitted in two covers: Cover 1 for Fee/PreQualification/Technical documents (including tender fee/EMD copies and eligibility documents as per EOI) and Cover 2 for the financial bid. The submitted bids will remain valid for a period of 150 days from the bid opening date.