117 Isw 2023/01042026

Work Description - Selection Of A System Integrator For Application Design Development Operation And Maintenance Of Custom Built Ai Based Cag Online Grievance Redressal Management System For Comptroller And Auditor General Of India

The Office of the CAG of India, a Central Government Ministry/Department, invites open tenders for the selection of a System Integrator to undertake the Application Design, Development, Operation, and Maintenance of a custom-built AI-based CAG Online Grievance Redressal Management System. The Tender Reference Number is CAG117-ISW-2023/01042026. Interested bidders can download the tender documents starting from April 1st, 2026, at 06:30 PM until April 23rd, 2026, at 05:00 PM. Bid submission commences on April 17th, 2026, at 09:00 AM and concludes on April 23rd, 2026, at 05:00 PM. A mandatory Earnest Money Deposit (EMD) of ₹5,00,000 is required, payable to the Pay and Account Officer, CAG of India, and is payable at New Delhi. The bid opening date is scheduled for April 24th, 2026, at 05:00 PM, at 9, DDU Marg, Office of CAG of India, New Delhi-110. This tender is for Services under a Supply form of contract, and bidders should note that a two-cover system will be followed; one cover for EMD and technical documents, and another for the financial bid (BOQ).