Telecommunications Consultants India Limited Tender

Work Description - Eoi For Selection Of Consortium Partner For Participation In Appointment Of Agency For Development, Implementation And Support Of Ai Based Virtual Agent For 5 Years

Telecommunications Consultants India Limited (TCIL), a Public Sector Undertaking, invites Expression of Interest (EOI) under Open Tender No. TCIL/WZ/MHCYBER/AI for the selection of a consortium partner to participate in the appointment of an agency for the development, implementation, and support of an AI-based virtual agent for a period of 5 years (1825 days). This services tender, categorized under Miscellaneous Services, requires interested parties to submit their bids electronically through a two-cover system. Cover 1 should include all technical documents as mentioned in the EOI document in .pdf format along with fee/prequal/technical documents. Cover 2 should include the BOQ in .xls format, along with scan copy of the commercial bid as per EOI in .pdf format. The tender fee is ₹11,800 and the Earnest Money Deposit (EMD) is ₹5,00,000, payable to TCIL at New Delhi through Demand Draft, FDR, Banker's Cheque, Bank Guarantee, NEFT, R-T-G-S or Insurance Surety Bond. The deadline for document download and bid submission is 12:00 PM on March 23, 2026. The bid opening date is March 23, 2026, at 12:30 PM in Mumbai. The tender documents, including the EOI and BOQ, can be downloaded from the designated portal starting March 12, 2026, at 06:45 PM. Clarifications regarding the tender can be sought between March 13, 2026 (12:00 PM) and March 16, 2026 (03:30 PM). Contact Manoj Diwakar at TCIL Bhawan, Greater Kailash I, New Delhi for further information. The bid validity period is 210 days.