Municipal Corporation Tender

Work Description - Selection Of Omni Channel Chatbot Solution Provider For Pune Municipal Corporation (pmc) For 3 Years

Pune Municipal Corporation (PMC), a State Government and UT organization, invites open tenders for the Selection of an Omni Channel Chatbot Solution Provider for a period of 3 years. The Tender Reference Number is PMC/IT/2025/5 and the Tender ID is 2025_PMCP_1216661_1. The Pune Municipal Commissioner serves as the Tender Inviting Authority, with the address being PMC Shivajinagar Pune 411005. This is a service-based tender under a lump-sum contract with two-cover bidding: the first cover containing Qualification Documents (.pdf) and the second containing the BOQ (.xls). Interested bidders must submit an EMD of ₹30,000, with the tender fee being ₹1,859 (₹1,359 tender fee and ₹500 processing fee) which is payable online. The tender documents, including the NIT (Tendernotice_1.pdf) and RFP (RFPChatbot.pdf), can be downloaded from 10-Sep-2025 10:00 AM to 18-Sep-2025 02:30 PM. Bids must be submitted between 10-Sep-2025 10:00 AM and 18-Sep-2025 02:30 PM, with the bid opening scheduled for 19-Sep-2025 03:00 PM. A Pre-Bid Meeting will be held on 12-Sep-2025 at 11:30 AM at the PMC IT Department, 2nd Floor IT Department Sawarkar Bhavan Shivajinagar Pune 411005. The bid validity period is 120 days, and the period of work is 1095 days.