Mumbai Monorail SIP Lines for Telephonic Calls Service Provision

Work Description - 30 Channel Sip Line For A Period Of 5 Years With Redundancy

This tender is for the provision of a crucial telecommunication service: a 30-channel SIP (Session Initiation Protocol) line solution with redundancy, to be implemented for a duration of five years. The Mumbai Metropolitan Region Development Authority (MMRDA), through its Maintenance Department, is inviting bids for this requirement, designated under Tender Reference Number MMMOCL-16012(11)/2/2026-SANDT. This is an open tender process, with a tender value estimated at ₹10,56,329. The EMD required for this tender is ₹21,126 and a tender fee of ₹1,090 is also applicable. Bidders are required to submit their proposals electronically. Key dates for this tender include the publication date of July 4, 2026, with bid submission commencing on the same date and concluding on August 27, 2026, at 11:00 AM. The bid opening is scheduled for September 1, 2026, at 4:00 PM. Documents can be downloaded starting from July 4, 2026, and the download period will end on August 27, 2026, at 11:00 AM. The tender falls under the Services category, specifically Information Technology/Telecom, and pertains to SIP Lines. The work is to be performed in Mumbai. The tender involves a two-cover system: Cover 1 for Fee/PreQual/Technical documents, and Cover 2 for Finance. Specific documents required include Class A Operator License, Past Performance and Experience, Financial Capabilities, Statutory Documents, EMD, Signed Bid Documents, and any other documents mentioned in the RFP. The tender is for the requirement of SIP lines for outgoing/incoming telephonic calls at the Mumbai Monorail.