Tender For Rate Contract For The Period Of 2 Years For Appointment Of Agencies For Sending Bills And Other Communications To Customers Through Whatsapp Along With Deployment And Management Of Chatbot.
- Opening DateMar 12, 2026
- Closing DateMar 25, 2026
- Tender Amount Refer Document
Tender Overview
| Tender Title | Tender For Rate Contract For The Period Of 2 Years For Appointment Of Agencies For Sending Bills And Other Communications To Customers Through Whatsapp Along With Deployment And Management Of Chatbot. | ||
| Tender ID | 2026_MNGL_270593_1 | Tender Reference Number | MNGL/CP/2025-26/155 |
| Tender Type | Open Tender | ||
| Tender Opening Date | 2026-03-12 09:30 AM | Tender Closing Date | 2026-03-25 09:30 AM |
| Tender Value | Refer Document | Tender Location | Pune , Pune , Maharashtra |
| Tender Category | Services | Product Category | Software and IT Solutions, Telecommunication Services |
- Tender TitleTender For Rate Contract For The Period Of 2 Years For Appointment Of Agencies For Sending Bills And Other Communications To Customers Through Whatsapp Along With Deployment And Management Of Chatbot.
- Tender ID2026_MNGL_270593_1
- Tender Reference NumberMNGL/CP/2025-26/155
- Tender TypeOpen Tender
- Tender Opening Date2026-03-12 09:30 AM
- Tender Closing Date2026-03-25 09:30 AM
- Tender Value Refer Document
- Tender LocationPune,Pune, Maharashtra
- Tender CategoryServices
- Product CategorySoftware and IT Solutions, Telecommunication Services
Important Dates
| ePublished Date | 2026-03-12 09:30 AM | Bid Opening Date | 2026-03-26 10:30 AM |
| Document Download Start Date | 2026-03-12 09:30 AM | Document Download End Date | 2026-03-25 09:30 AM |
| Bid Submission Start Date | 2026-03-12 09:30 AM | Bid Submission End Date | 2026-03-25 09:30 AM |
| Clarification start Date | Clarification End Date | ||
| Bid Validity Period (in Days) | 120 |
- ePublished Date 2026-03-12 09:30 AM
- Bid Opening Date2026-03-26 10:30 AM
- Document Download Start Date2026-03-12 09:30 AM
- Document Download End Date2026-03-25 09:30 AM
- Clarification End Date
- Clarification End Date
- Bid Submission Start Date2026-03-12 09:30 AM
- Bid Validity Period (in Days)120
Cost Specification
| Tender Fee | Refer document |
| EMD (Earnest Money Deposit) | ₹ 95,000 |
| EMD Fee Type | Fixed |
| Payment Instruments/Mode | Online |
Tender Description
Work Description - Tender For Rate Contract For The Period Of 2 Years For Appointment Of Agencies For Sending Bills And Other Communications To Customers Through Whatsapp Along With Deployment And Management Of Chatbot.
Maharashtra Natural Gas Ltd. (MNGL), a Public Sector Undertaking, invites open tenders (Tender Reference Number: MNGL/CP/2025-26/155) for a rate contract spanning two years. The contract entails the appointment of agencies responsible for sending bills and other communications to customers via WhatsApp, alongside the deployment and management of a Chatbot. Interested parties must submit bids electronically through a two-cover system, with the first cover encompassing technical and pre-qualification documents, including a bid security/EMD of ₹95,000, and the second cover containing the Price Schedule/Schedule of Rates (SOR)/BOQ. The tender documents can be downloaded from 12-Mar-2026 03:00 PM to 25-Mar-2026 03:00 PM. Bids must be submitted by 25-Mar-2026 03:00 PM, and the bid opening is scheduled for 26-Mar-2026 04:00 PM in Pune. The Tender Inviting Authority, Manager, can be contacted at Pride Purple Coronet, 2nd Floor, Baner Road, Baner, Pune-411045. This tender is for services with a work period of 730 days, and a bid validity of 120 days is required.
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Tender Contact Details
| Office Inviting Bids | Manager |
| Address | Pride Purple Coronet, 2nd Floor, Baner Road, Baner, Pune-411045 |
| Contact Details | NA |
| NA | |
| Website | NA |
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