Kerala Banking Centralized EFRM Solution Implementation via SaaS

Work Description - Rfp For Proposals For The Supply, Implementation And Maintenance Of A Centralized Enterprise Fraud Risk Management (efrm) Solution On Opex (saas) Model

The Kerala State Cooperative Bank Ltd, a State Government & UT organization, acting through its Chief Executive Officer, based at Head Office, Cobank Tower, Palayam, Thiruvananthapuram, Kerala, invites open tender proposals for the Supply, Implementation, and Maintenance of a centralized Enterprise Fraud Risk Management (EFRM) Solution. This essential service, categorized under 'Services', is sought on an OPEX (SaaS) model to enhance the bank's fraud risk management capabilities. The tender, referenced as KBIT/PMU/EFRM/088/2025-26, was e-published on March 2nd, 2026, at 04:00 PM. A crucial online Pre-Bid Meeting will be held on March 24th, 2026, at 11:00 AM, providing an opportunity for prospective bidders to seek clarifications, with the clarification period closing on March 19th, 2026, at 04:00 PM. Tender documents are available for download from March 2nd, 2026, 04:00 PM. Bidders can commence submitting their proposals from April 30th, 2026, 09:00 AM, with the final deadline for bid submission and document download set for July 31st, 2026, 04:00 PM. The bids, which must be submitted in a three-cover system encompassing Pre-Qualification, Technical, and Financial proposals, will be opened on August 3rd, 2026, at 04:00 PM in Thiruvananthapuram. Participation requires a non-refundable Tender Fee of ₹ 25,295 (inclusive of processing fee) and a mandatory Earnest Money Deposit (EMD) of ₹ 25,00,000. The proposed solution's implementation and initial operational setup are expected to be completed within a 60-day period, and bids will remain valid for 180 days from the bid opening date. Interested and eligible bidders are strongly advised to refer to the complete tender document for detailed specifications and terms.