Kerala Public Hospitals Healthcare Claims Management TPA/ISA Services

Work Description - Claims Processing Service Under Schemes Of Sha

The Executive Director, State Health Agency (SHA), a State Government and UT organization, invites eligible bidders for an Open Tender (Tender Reference Number: SHA/22/2023-MGR(AC)-Public) for the provision of TPA/ISA Services for Public Hospitals, specifically focusing on claims processing services under various schemes of SHA. This service tender has a contract period of 365 days and will be implemented across Kerala State. The tender was e-published on 25-Jun-2026 at 09:00 AM, with document download and bid submission commencing simultaneously. The deadline for document download and bid submission is 10-Jul-2026 at 04:00 PM. A mandatory pre-bid meeting will be held on 02-Jul-2026 at 11:00 AM in a hybrid format, with the physical location at O/o State Health Agency, 8th floor, Artech Meenakshi Plaza, Thycaud, Trivandrum. Bids will be opened on 13-Jul-2026 at 11:00 AM in Thiruvananthapuram. A non-refundable Tender Fee of ₹6,534 (including GST) and an Earnest Money Deposit (EMD) of ₹50,000 are required, with EMD exemption allowed for eligible bidders. Bidders are required to submit their proposals in two covers: one for Fee/Pre-Qualification/Technical documents and another for Financial bids. All payments must be made online. Interested parties are advised to refer to the complete tender documents for detailed requirements and specifications. The Tender Inviting Authority is the Executive Director, SHA, located at O/o State Health Agency, 8th floor, Artech Meenakshi Plaza, Thycaud, Trivandrum.