Engagement Of An Agency Or Firm For Operation And Management Of Single Window Call Centre Services At Centralized Call Centre Ccc And Bijli Suvidha Kendra Bsk In Dhbvnl

Work Description - Engagement Of An Agency Or Firm For Operation And Management Of Single Window Call Centre Services At Centralized Call Centre Ccc And Bijli Suvidha Kendra Bsk In Dhbvnl

Haryana Board Corporation, a State Govt. and UT organization, invites open tenders (NIT No. 12/IT/CCC/2026-27) for the "Engagement of an Agency or Firm for Operation and management of Single Window Call Centre Services at Centralized Call Centre CCC and Bijli Suvidha Kendra BSK in DHBVNL." This tender, identified as 2026_HBC_524115_1, involves miscellaneous services and has an estimated tender value of ₹25,86,64,716. The tender documents, including the RFP and Price bid Schedule, can be downloaded from 25-May-2026 03:00 PM to 08-Jun-2026 11:00 AM. Bids must be submitted online between 25-May-2026 04:00 PM and 08-Jun-2026 11:00 AM. A fixed EMD of ₹10,00,000 is required, and the tender fee is ₹7,080 (inclusive of Processing Fee ₹1,180 and Tender Fee ₹5,900). The bid opening date is scheduled for 09-Jun-2026 03:00 PM at the Office of SE IT Vidyut Sadan Hisar. The Tender Inviting Authority is CE IT DHBVNL Hisar, located at the Office of CE IT Vidyut Sadan, DHBVNL Hisar, Pincode 125005. The bid validity period is 180 days.