Data Center IT Infrastructure Annual Maintenance Services

Work Description - NA

The National Informatics Centre (NIC), under the Ministry of Electronics and Information Technology, is pleased to announce a tender opportunity for comprehensive Annual Maintenance Services for critical Data Centre Assets. This tender, identified by Bid Number GEM/2026/B/7771889, seeks to engage authorized service providers for the upkeep of a diverse range of IT infrastructure housed within NIC's facilities. Specifically, the scope of work encompasses Annual Maintenance Services for Compute Hyper-Converged Infrastructure, ensuring optimal performance and reliability. Additionally, the tender requires Annual Maintenance Services for Data Centre Assets including Storage and Backup Devices, alongside Backup and Replication Software, with a clear mandate for OEM Authorized Service Provider status for all software components. The maintenance services also extend to Network Devices, with a focus on L3 Network Switches, again requiring OEM Authorized Service Provider credentials. This vital procurement, overseen by the Department of Electronics and Information Technology, has a bid submission window commencing on August 8, 2026, at 2:00 PM and closing on August 10, 2026, at 1:00 PM. Bidders are advised that an Earnest Money Deposit (EMD) of INR 111,155.0 is required. This tender, dated July 15, 2026, is crucial for maintaining the operational integrity of the National Informatics Centre-Head Quarters.