National Highways Authority Of India Tender

Work Description - Request For Proposal (rfp) For Selection Of Agency For Setting Up And Operationalizing 24x7 Nh Helpline 1033

The National Highways Authority of India (NHAI), a Public Sector Undertaking, invites open tenders for the "Request for proposal (RFP) for Selection of Agency for setting up and operationalizing 24x7 NH Helpline 1033". This service-oriented tender, referenced as IHMCL/1033 Helpline/2025/01, requires manpower supply and has been assigned Tender ID 2025_NHAI_244777_1. Interested bidders can download tender documents starting August 11, 2025, at 04:00 PM until September 11, 2025, at 03:00 PM. The bid submission window is also from August 11, 2025, at 04:00 PM to September 11, 2025, at 03:00 PM. A mandatory tender fee of ₹10,000 and an Earnest Money Deposit (EMD) of ₹10,00,000 are required, payable to IHMCL in New Delhi through Bank Guarantee, NEFT or other methods. The bid opening date is scheduled for September 12, 2025, at 03:00 PM at NHAI HQ. Bidders must submit technical details in Cover 1 (.pdf format) that includes DOCUMENT COST AND BID SECURITY, POWER OF ATTORNEY, TECHNICAL DOCUMENT 1, TECHNICAL DOCUMENT 2, TECHNICAL DOCUMENT 3, TECHNICAL DOCUMENT 4 and financial details (Bidding Excel format) in Cover 2. This is an item rate contract with a work period of 1080 days and a bid validity of 120 days. The Tender Inviting Authority is A R CHITRANSHI, located at NHAI HQ.