Public Health Engineering Tender

Work Description - Development And Deployment Of A Technology-enabled, Multi-channel Grievance Redressal System To Enhance Transparency, Service Acability, And Real-time Citizen Engagement In Rural Water Supply Management For Asmanagement And Maintenance Under

The Public Health Engineering (PHE), a State Government and UT organization, invites open tenders for the "Development and Deployment of a Technology-Enabled, Multi-Channel Grievance Redressal System to Enhance Transparency, Service Accountability, and Real-Time Citizen Engagement in Rural Water Supply Management for Asset Management and Maintenance" under Tender Reference Number WBPHED/EE/RS/e21/2025-2026, Tender ID 2025_PHED_885613_1. This service-oriented tender requires bidders to submit their proposals through a two-cover system, including technical and financial bids, and necessitates an Earnest Money Deposit (EMD) of ₹1,93,968, although exemptions are allowed. The tender documents can be downloaded from 01-Aug-2025 02:00 PM to 25-Aug-2025 02:00 PM, and bids must be submitted between 01-Aug-2025 03:00 PM and 25-Aug-2025 02:00 PM. The bid opening date is scheduled for 27-Aug-2025 02:00 PM in Kolkata. Susanta Bose EE, located at Janaswasthya Karigari Bhawan NIJALAYA, C.N.B. STREET NO 18, CN BLOCK, SECTOR 5, BIDHANNAGAR, Kolkata - 700 091, serves as the Tender Inviting Authority. The estimated period of work is 365 days, with a bid validity of 120 days.