Comprehensive Annual Maintenance Of Call Centre
Tender Title | Comprehensive Annual Maintenance Of Call Centre | ||
Tender ID | 2025_UPEID_1064729_1 | Tender Reference Number | UPEIDA/2022/2651/CONTROL_ROOM |
Tender Type | Open Tender | ||
Tender Opening Date | 2025-08-26 03:30 AM | Tender Closing Date | 2025-09-08 11:00 AM |
Tender Value | Refer Document | Tender Location | Lucknow , Lucknow , Uttar Pradesh |
Tender Category | Services | Product Category | Software and IT Solutions Tenders, Telecommunication Services Tenders, Electrical and Electronics Tenders |
ePublished Date | 2025-08-11 06:00 AM | Bid Opening Date | 2025-09-09 10:00 AM |
Document Download Start Date | 2025-08-11 06:00 AM | Document Download End Date | 2025-09-08 11:00 AM |
Bid Submission Start Date | 2025-08-26 03:30 AM | Bid Submission End Date | 2025-09-08 11:00 AM |
Clarification start Date | 2025-08-11 06:00 AM | Clarification End Date | 2025-08-18 11:30 AM |
Bid Validity Period (in Days) | 120 |
Tender Fee | ₹ 1180 |
EMD (Earnest Money Deposit) | ₹ 50,000 |
EMD Fee Type | Fixed |
Payment Instruments/Mode | Offline |
Work Description - Selection Of An Agency For Comprehensive Annual Maintenance Contract Of Hardware And Software Of Centralised &#x0d Prompt Support Centre (control Room) Of Upeida Located At Picup Bhawan, Gomti Nagar, Lucknow&#x0d
U.P. Expressways Industrial Development Authority (UPEIDA), a State Government and UT organization, invites open tenders for the "SELECTION OF AN AGENCY FOR COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT OF HARDWARE AND SOFTWARE OF CENTRALISED & PROMPT SUPPORT CENTRE (CONTROL ROOM) OF UPEIDA LOCATED AT PICUP BHAWAN, GOMTI NAGAR, LUCKNOW." The Tender Reference Number is UPEIDA/2022/2651/CONTROL_ROOM, and the Tender ID is 2025_UPEID_1064729_1. This is a service-based tender under a Lump-sum contract. The estimated period of work is 365 days. The tender documents can be downloaded starting from August 11, 2025, at 11:30 AM and ending on September 8, 2025, at 04:30 PM. A pre-bid meeting is scheduled for August 21, 2025, at 03:00 PM at the UPEIDA Office, Lucknow. The bid submission start date is August 26, 2025, at 09:00 AM, and the bid submission end date is September 8, 2025, at 04:30 PM. The bid opening date is September 9, 2025, at 03:30 PM at UPEIDA OFFICE, LUCKNOW. The tender fee is ₹1,180, and the EMD amount is ₹50,000, both payable to UPEIDA through NEFT/RTGS. The tender involves a two-cover system: a technical proposal (PDF format) and a financial proposal (XLS format). Contact ACEO, UPEIDA, 5TH Floor, A Block, PICUP Bhawan, Vibhuti Khand, Gomti Nagar, Lucknow-226010 for any queries.
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Office Inviting Bids | Aceo, Upeida |
Address | 5th Floor, A Block, Picup Bhawan, Vibhuti Khand, Gomti Nagar, Lucknow-226010 |
Contact Details | NA |
NA | |
Website | NA |
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