Life Insurance Corporation Of India Tender

Work Description - Request For Proposal For Selection And On-boarding Of Oem / System Integrator (si) To Supply, Install,&#x0d Implement And Maintain Enterprise Level It Service Management (itsm) Solution

Life Insurance Corporation of India (LIC), a Central Government Ministry/Department, invites proposals for the selection and on-boarding of an Original Equipment Manufacturer (OEM) / System Integrator (SI) to supply, install, implement, and maintain an enterprise-level IT Service Management (ITSM) solution. This is an open tender (Tender Reference Number LIC-CO/ITDT/RFP/2025-2026/ITSM) for services, with the Tender ID being 2025_LIC_810219_1. Key dates include a document download and bid submission end date of October 6th, 2025, at 4:00 PM, and a bid opening date of October 6th, 2025, at 4:30 PM. The estimated period of work is 7 days. A pre-bid meeting is scheduled for September 4th, 2025, at 11:00 AM in Mumbai, with the exact address as per the Notice Inviting Tender (NIT). Interested parties must submit a tender fee of ₹11,800 and an Earnest Money Deposit (EMD) of ₹1,00,00,000, both payable to the Life Insurance Corporation of India in Mumbai. The address for communication is LIC of India, Central Office, IT Digital Transformation Department, Jeevan Seva Annexe, Ground Floor, SV Road, Santacruz West, Mumbai, Maharashtra 400054. The Tender Inviting Authority is the EXECUTIVE DIRECTOR. The tender documents, including the NIT (Tendernotice_1.pdf) and indicative commercial bid documents (ITSMPriceBid.rar), are available for download from August 25th, 2025. Bids must be submitted in two covers: a technical bid and an indicative commercial bid.