Haryana Government Tender
Request For Proposal For Design, Development, Implementation And Maintenance Of An Integrated Grievance Redressal Command Centre (grcc) For Enhanced Citizen Service Delivery For Agencies For Municipal Corporation Faridabad
- Opening DateAug 13, 2025
- Closing DateSep 16, 2025
- Tender Amount Refer Document
Tender Overview
| Tender Title | Request For Proposal For Design, Development, Implementation And Maintenance Of An Integrated Grievance Redressal Command Centre (grcc) For Enhanced Citizen Service Delivery For Agencies For Municipal Corporation Faridabad | ||
| Tender ID | NA | Tender Reference Number | MCF/RFP/GRCC |
| Tender Type | Open/advertised | ||
| Tender Opening Date | 2025-08-13 12:30 PM | Tender Closing Date | 2025-09-16 11:30 AM |
| Tender Value | Refer Document | Tender Location | Faridabad , Faridabad , Haryana |
| Tender Category | Services | Product Category | Consultancy Services Tenders, Software and IT Solutions Tenders, Telecommunication Services Tenders |
- Tender TitleRequest For Proposal For Design, Development, Implementation And Maintenance Of An Integrated Grievance Redressal Command Centre (grcc) For Enhanced Citizen Service Delivery For Agencies For Municipal Corporation Faridabad
- Tender IDNA
- Tender Reference NumberMCF/RFP/GRCC
- Tender TypeOpen/advertised
- Tender Opening Date2025-08-13 12:30 PM
- Tender Closing Date2025-09-16 11:30 AM
- Tender Value Refer Document
- Tender LocationFaridabad,Faridabad, Haryana
- Tender CategoryServices
- Product CategoryConsultancy Services Tenders, Software and IT Solutions Tenders, Telecommunication Services Tenders
Important Dates
| ePublished Date | 2025-08-13 12:30 PM | Bid Opening Date | 2025-09-17 05:30 AM |
| Document Download Start Date | 2025-08-13 12:30 PM | Document Download End Date | 2025-09-16 11:30 AM |
| Bid Submission Start Date | 2025-08-13 12:30 PM | Bid Submission End Date | 2025-09-16 11:30 AM |
| Clarification start Date | Clarification End Date | ||
| Bid Validity Period (in Days) | NA |
- ePublished Date 2025-08-13 12:30 PM
- Bid Opening Date2025-09-17 05:30 AM
- Document Download Start Date2025-08-13 12:30 PM
- Document Download End Date2025-09-16 11:30 AM
- Clarification End Date
- Clarification End Date
- Bid Submission Start Date2025-08-13 12:30 PM
- Bid Validity Period (in Days)NA
Cost Specification
| Tender Fee | ₹ 16180 |
| EMD (Earnest Money Deposit) | ₹ 3,60,000 |
| EMD Fee Type | NA |
| Payment Instruments/Mode | NA |
Tender Description
Work Description - Request For Proposal For Design, Development, Implementation And Maintenance Of An Integrated Grievance Redressal Command Centre (grcc) For Enhanced Citizen Service Delivery For Agencies For Municipal Corporation Faridabad
The Haryana Government, specifically the Municipal Corporation Faridabad, invites proposals for the DESIGN, DEVELOPMENT, IMPLEMENTATION, AND MAINTENANCE of an Integrated Grievance Redressal Command Centre (GRCC) aimed at enhancing citizen service delivery. This open and advertised tender, reference number MCF/RFP/GRCC, is a Request for Proposal (RFP) categorized under Services. Interested parties should note the critical dates: document download and bid submission both commence on August 13th, 2025, at 06:00 PM, and conclude on September 16th, 2025, at 05:00 PM. The bid opening is scheduled for September 17th, 2025, at 11:00 AM. A tender fee of ₹ 16180 and an Earnest Money Deposit (EMD) of ₹ 360000 are required. All submissions should be directed to the Executive Engineer at MC Faridabad near BK Chowk NIT Faridabad. This project seeks to establish a robust GRCC to improve citizen grievance handling and overall service delivery within Faridabad.
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Tender Contact Details
| Office Inviting Bids | Executive Engineer |
| Address | Mc Faridabad &#x0d Near Bk Chowk Nit Faridabad |
| Contact Details | NA |
| NA | |
| Website | NA |
Documents
- Document Not Available
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