Directorate Of Public Grievances Tender

Work Description - Develop A Mobile Application That Enables Citizens To Register And Track Grievances Efficiently.

The Directorate of Public Grievances, a State Govt. and UT organization, invites open tenders (Tender Reference Number DPG/ADMIN/ANDROIDIOS/2024-25) for the selection of a vendor to develop a mobile application for implementing and monitoring the Goa Public Grievances Redressal System. This project aims to create a user-friendly mobile application enabling citizens to efficiently register and track their grievances. The tender is categorized as a service contract with an item rate form of contract. Key dates include a document download and bid submission deadline of July 10, 2025, at 12:00 PM, and a bid opening date of July 11, 2025, at 10:00 AM. A fixed Earnest Money Deposit (EMD) of ₹1,50,000 is required, and the total tender fee is ₹9,000, including a processing fee of ₹3,000 and a tender fee of ₹6,000. Interested bidders can download the tender documents, including the Tender Notice and BOQ, from June 26, 2025, at 05:00 PM. The tender requires submission through two covers, one for Fee/PreQual/Technical documents and another for the financial bid (BOQ). The bid validity period is 60 days. The successful vendor will be responsible for developing a mobile application that enables citizens to register and track grievances efficiently.