Amc For Software Of Contact Centre Solution For Railtel Nocs And Federated Help Desks Of Railwire Msps Against Tender No. 402
Tender Title | Amc For Software Of Contact Centre Solution For Railtel Nocs And Federated Help Desks Of Railwire Msps Against Tender No. 402 | ||
Tender ID | 2024_RTCIL_776797_1 | Tender Reference Number | RailTel/Tender/ST/CO/TP/ 2024-25/AMC |
Tender Type | Single | ||
Tender Opening Date | 2024-10-29 10:40 AM | Tender Closing Date | 2024-11-15 09:30 AM |
Tender Value | ₹ 54 L | Tender Location | List Provided In Tender Document , Central Delhi , Delhi |
Tender Category | Works | Product Category | Software and IT Solutions Tenders |
ePublished Date | 2024-10-29 10:40 AM | Bid Opening Date | 2024-11-15 10:00 AM |
Document Download Start Date | 2024-10-29 10:40 AM | Document Download End Date | 2024-11-15 09:30 AM |
Bid Submission Start Date | 2024-10-29 10:40 AM | Bid Submission End Date | 2024-11-15 09:30 AM |
Clarification start Date | Clarification End Date | ||
Bid Validity Period (in Days) | 21 |
Tender Fee | Refer document |
EMD (Earnest Money Deposit) | ₹ 1,08,000 |
EMD Fee Type | Fixed |
Payment Instruments/Mode | Offline |
Work Description - Amc For Software Of Contact Centre Solution For Railtel Nocs And Federated Help Desks Of Railwire Msps Against Tender No. 402
The RailTel Corporation of India Ltd. invites tenders for the Annual Maintenance Contract (AMC) for the software of its Contact Centre Solution, serving RailTel NOCs and Federated Help Desks of RailWire MSPs (Tender No. 402, Ref. No. RailTel/Tender/ST/CO/TP/2024-25/AMC). This single tender, valued at ₹54,00,000, requires a fixed EMD of ₹1,08,000 (EMD exemption allowed). The tender documents are available for download from October 29th, 2024, 4:10 PM to November 15th, 2024, 3:00 PM. Bids must be submitted online by November 15th, 2024, 3:00 PM, with opening scheduled for 3:30 PM on the same day. The work period is 1095 days. Interested parties should contact the GM/TP, RailTel Corporation of India Ltd., 6th floor, Office Tower-II, NBCC Building, East Kidwai Nagar, New Delhi, 110003 for further details.
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Office Inviting Bids | Gm/tp |
Address | Railtel Corporation Of India Ltd., 6th Floor, Office Tower- Ii, Nbcc Building, East Kidwai Nagar, New Delhi. |
Contact Details | NA |
NA | |
Website | NA |
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