Annual Maintenance Services for IT Hardware and Resident Engineering Support

Work Description - NA

This tender, bid number GEM/2026/B/7941819, is being issued by the Directorate of Information, under the Information and Broadcasting Department of Gujarat, with its office located in Gandhinagar (382016) at Directorate of Information Electronics Media Bhavan Workshop Branch, Opp. Vidyalibrary, Sector 16. The tender seeks comprehensive Annual Maintenance Services for a wide array of Information Technology hardware. The scope of work specifically includes the maintenance of Desktop PCs from brands such as Acer, Dell, HP (HLBS), and Lenovo, as well as Dell Laptops. Furthermore, it encompasses the maintenance of various printer types, including Monochrome Laser printers with composite cartridges from Samsung, HP, Canon, Brother, and Kyocera, alongside Mid-range Colour Laser Multi-function printers with composite cartridges from HP. The tender also covers the maintenance of Canon, Avision, and Epson scanners, and Network Attached Storage (NAS) devices ranging from 8TB to 16TB from QSAN and QNAP. A critical component of this tender is the provision of resident engineering manpower for on-site support. Bids are to be submitted between the start date of 08-09-2026 at 1:23 PM and the end date of 29-09-2026 at 5:00 PM. An Earnest Money Deposit (EMD) of ₹20,354 is required.