Varanasi 1912 Complaint Management System Integration and Fault Rectification Team Deployment

Work Description - Linkage With1912 Complaint Management System, Deployment Of Fault Rectification Team (frt)

Purvanchal Vidyut Vitran Nigam Limited Varanasi, represented by the SE (MM-2) at PuVVNL Varanasi, invites sealed bids for Tender Reference Number EAV-26/2026-27, titled "Linkage with 1912 complaint management system, Deployment of Fault Rectification Team (FRT)". This Open Tender falls under the Works category, specifically for Repair and Maintenance, and seeks qualified bidders for the execution of services in VARANASI. The project entails the crucial integration with the 1912 complaint management system and the subsequent deployment of dedicated Fault Rectification Teams (FRT) to enhance operational efficiency and service delivery. The e-publication of this tender commenced on 12-Jun-2026 at 10:00 AM. Prospective bidders can download tender documents and begin the online bid submission process from 12-Jun-2026 at 10:00 AM. The final date for both document download and bid submission is 03-Aug-2026 at 03:00 PM. Following the submission period, the technical and financial bids will be opened on 04-Aug-2026 at 03:00 PM in VARANASI, signifying the critical evaluation phase for this significant undertaking. A non-refundable Tender Fee of ₹11,800 is required, payable to "Administrative Officer for Managing Director, PuVV" at VARANASI. Additionally, an Earnest Money Deposit (EMD) of ₹23,61,000 is mandatory. Bidders have the flexibility to submit the EMD through Bank Guarantee (BG), Standing Treasury (ST), RTGS, or may claim exemption where applicable. The contract is designed as a Lump-sum, with a stipulated work period of 365 days and a bid validity of 180 days. Bidders are advised to carefully review the complete tender documents, including the NIT, TD (RFP.rar), and BOQ, for comprehensive details, terms, and conditions regarding this important project.