Shamli EDC Fault Rectification and Complaint Management System Integration

Paschimanchal Vidyut Vitran Nigam Ltd. (PVVNL) is pleased to announce an open tender for critical works related to improving complaint management and operational efficiency. The tender, identified by Tender Reference Number PVVNL-MT/MM/64/26-27 and Tender ID 2026_PVVNL_1187766_1, involves the "Linkage with 1912 complaint management system, Deployment of Fault Rectification Team (FRT) IN EDC Shamli." This comprehensive project, valued at ₹ 33,38,86,909, aims to enhance service delivery and streamline fault rectification processes. The contract will be on a lump-sum basis, with a stipulated work period of 365 days. A mandatory pre-bid meeting is scheduled for September 28, 2026, at 11:00 AM at PVVNL, Meerut. The deadline for bid submission is October 5, 2026, at 05:00 PM, with the bid opening taking place on October 6, 2026, at 05:00 PM. Prospective bidders are required to submit their Tender Fee of ₹ 11,800 and Earnest Money Deposit (EMD) of ₹ 33,38,900 offline. The tender process involves two covers: Cover 1 for Tender Fee, EMD, and Techno-Commercial proposals, and Cover 2 for the Price Bid. Document downloads are available from September 19, 2026, at 01:45 PM until October 5, 2026, at 05:00 PM. For further details, please refer to the NIT document and associated tender documents.