AI-Powered Multilingual Citizen Communication & Outreach Platform Development

The Navi Mumbai Municipal Corporation (NMMC) is seeking bids for the Development and Deployment of an AI-Based Multilingual Citizen Voice Communication and Outreach Management Platform. This critical initiative aims to enhance citizen engagement and communication by leveraging advanced artificial intelligence and multilingual capabilities. The tender, identified by Tender Reference Number NMMC/EE (Elect-1) / IT / 25 /2026-2027, falls under the Works category, with a total tender value of ₹20,97,410. The contract is of a Percentage form, and the work is expected to be completed within 90 days. Bidders are required to submit their proposals through an open tender process, with bid submissions commencing on October 16, 2026, at 12:40 PM and closing on October 29, 2026, at 3:00 PM. The bid opening is scheduled for October 30, 2026, at 4:00 PM. A tender fee of ₹1,090 and an Earnest Money Deposit (EMD) of ₹22,000 are mandatory. The tender documents, including the NIT and Work Item Documents, are available for download from October 16, 2026, at 12:40 PM until October 29, 2026, at 3:00 PM. The procuring entity is the Executive Engineer, Electrical Zone 1, NMMC, located at the Head Office, NMMC CBD plot No.1,2, Govardhanichowk, sector-15A, CBD, Belapur, Navi Mumbai, with a pincode of 400614. This tender involves a two-cover system, with Cover 1 encompassing Fee/PreQual/Technical documents and Cover 2 for Finance. Prospective bidders are strongly encouraged to review the tender documents in their entirety for comprehensive details on the scope of work, technical specifications, and submission requirements.