Managed SMS Gateway and Citizen Communication Services with API Integration

The Department of Electronics and Information Technology (DeitY), a Central Government Ministry/Department, through the CTO DIC, located at DIC Noida, is issuing an open tender (Tender ID: 2026_DIT_929588_1, Tender Reference Number: DIC/Comm./SMS-AIAgent/2026) for the selection of a Managed Service Provider (MSP) for SMS Gateway and Citizen Communication Services, including API Integration. This RFP falls under the Services category, specifically Information Technology Services. The tender documents are available for download from 09-Oct-2026 at 02:00 PM until 30-Oct-2026 at 06:00 PM, with the bid submission period mirroring these dates. Bidders are to submit their proposals by 30-Oct-2026 at 06:00 PM. The bid opening will take place on 02-Nov-2026 at 10:00 AM at Noida. This is a two-cover tender, with Cover 1 comprising Fee/PreQual/Technical documents in PDF format and Cover 2 containing the Finance documents in XLS format. The EMD and Tender Fee are both set at ₹0.00, with no exemption or payment required. The period of work is stipulated as 270 days, with a bid validity of 270 days. A pre-bid meeting is scheduled for 16-Oct-2026 at 06:00 PM, with the venue and address as per the Tender Document and RFP respectively. Interested parties are advised to refer to the tender documents for detailed terms, conditions, and specific requirements for bidder qualification and technical evaluation.