24/7 Technical Manpower Support for Partner Experience Platform Operations and Monitoring

Work Description - Engagement Of Technical Manpower Under Facility Management Services Fms For 24 By 7 Operations And &#x0d Monitoring For The Partner Experience Platform Pep For A Period Of Three 3 Years

IndianOil, a Central Government Ministry/Department, is inviting bids for the "Engagement of Technical Manpower under Facility Management Services (FMS) for 24 by 7 Operations and Monitoring for the Partner Experience Platform (PEP) for a Period of Three (3) Years." This open tender, with Tender Reference Number 9003C26A10, requires a comprehensive suite of services crucial for maintaining continuous and effective operations of the PEP. The work scope encompasses 24/7 operational support and monitoring, demanding a highly skilled and reliable technical manpower deployment. The tender is structured with two covers: Cover 1 for Fee/PreQual/Technical documents including PoA, declarations, PF, PAN, ESI, GSTIN, COI, scanned work orders, completion certificates, additional technical criteria, audited financial statements, and duly filled annexures; and Cover 2 for the Price BoQ. Key critical dates include the document download period from September 8, 2026, 11:00 AM to September 29, 2026, 03:00 PM, with bid submission open from September 21, 2026, 10:00 AM to September 29, 2026, 03:00 PM. The bid opening is scheduled for September 30, 2026, at 03:00 PM. An Earnest Money Deposit (EMD) of ₹2,16,000 is required, with options for EMD exemption through BG/ST. The tender is for a rate contract with a bid validity of 120 days and a contract period of 1095 days, to be executed at IIPM, Gurugram. A pre-bid meeting will be held virtually on September 15, 2026, at 11:00 AM. The Tender Inviting Authority is GM Materials, located at 4th Floor, Core-2, Scope Complex, Lodhi Road, New Delhi.