Rohtak e-Governance Customer Facilitation Centre Setup and Management Services

This tender, issued by the Haryana Government through the Executive Engineer, M.C, Rohtak, seeks proposals for the selection of an experienced agency to undertake the comprehensive setting up, operation, and management of 22 Customer Facilitation Centres (CFCs) with a total of 44 service windows. This initiative is a key e-governance project aimed at the electronic delivery of citizen-centric services within Rohtak. The tender is an open/advertised tender, with the submission period commencing on October 19, 2026, at 05:00 PM and concluding on November 10, 2026, at 11:00 AM. A pre-bid meeting is scheduled for October 27, 2026, at 11:00 AM at the Executive Engineer, M.C, Rohtak's office. Prospective bidders are required to submit a tender fee of ₹11,000 and an Earnest Money Deposit (EMD) of ₹12,00,000, with exemptions for EMD being permissible. The tender involves a two-cover submission process: Cover 1 for fees, pre-qualification, and technical documents, and Cover 2 for the financial bid (BOQ). The bid opening will take place on November 10, 2026, at 02:00 PM at the Executive Engineer, M.C, Rohtak's office. The contract type is a tender, and bidders are advised to refer to the tender documents for detailed information regarding NDA/pre-qualification requirements.