Next Generation Highways Helpline and Call Centre Establishment and Operation Services

This tender seeks proposals for the selection of a consortium partner to establish and operate the Next Generation Highways Helpline and Call Centre, a critical initiative to enhance public engagement and service delivery. Telecommunications Consultants India Limited (TCIL), the inviting authority, is looking for a capable partner to deliver comprehensive information technology services in this domain. The tender, identified by Tender Reference Number TCIL/EDDT/Helpline/2026, is an open tender for services, with a stipulated Earnest Money Deposit (EMD) of ₹5,00,000 and no tender fee. Key dates for interested parties are as follows: documents are available for download from 09-Nov-2026 at 02:00 PM until 23-Nov-2026 at 02:00 PM. Bids can be submitted starting from 09-Nov-2026 at 02:00 PM, with the submission deadline being 23-Nov-2026 at 02:00 PM. The bid opening is scheduled for 24-Nov-2026 at 02:00 PM. This project, located in New Delhi, represents a significant opportunity for a technology-focused consortium to contribute to national infrastructure development and citizen services.