24/7 Helpline and Call Centre Operation and Maintenance Services
- Opening DateOct 31, 2026
- Closing DateNov 14, 2026
- Tender Amount Refer Document
Tender Overview
| Tender Title | 24/7 Helpline and Call Centre Operation and Maintenance Services | ||
| Tender ID | 2026_SMVSB_329110_1 | Tender Reference Number | e-NIT No. CO/Oprs./CC/329/2069, Dated 23.10.2026 |
| Tender Type | Open Tender | ||
| Tender Opening Date | 2026-10-31 03:00 PM | Tender Closing Date | 2026-11-14 12:00 PM |
| Tender Value | Refer Document | Tender Location | Smvdsb, Katra , Reasi , Jammu And Kashmir |
| Tender Category | Services | Product Category | Manpower Supply Tenders, Telecommunication Services Tenders |
- Tender Title24/7 Helpline and Call Centre Operation and Maintenance Services
- Tender ID2026_SMVSB_329110_1
- Tender Reference Numbere-NIT No. CO/Oprs./CC/329/2069, Dated 23.10.2026
- Tender TypeOpen Tender
- Tender Opening Date2026-10-31 03:00 PM
- Tender Closing Date2026-11-14 12:00 PM
- Tender Value Refer Document
- Tender LocationSmvdsb, Katra,Reasi, Jammu And Kashmir
- Tender CategoryServices
- Product CategoryManpower Supply Tenders, Telecommunication Services Tenders
Important Dates
| ePublished Date | 2026-10-23 02:00 PM | Bid Opening Date | 2026-11-16 12:00 PM |
| Document Download Start Date | 2026-10-23 02:30 PM | Document Download End Date | 2026-11-14 12:00 PM |
| Bid Submission Start Date | 2026-10-31 03:00 PM | Bid Submission End Date | 2026-11-14 12:00 PM |
| Clarification start Date | Clarification End Date | ||
| Bid Validity Period (in Days) | 90 |
- ePublished Date 2026-10-23 02:00 PM
- Bid Opening Date2026-11-16 12:00 PM
- Document Download Start Date2026-10-23 02:30 PM
- Document Download End Date2026-11-14 12:00 PM
- Clarification End Date
- Clarification End Date
- Bid Submission Start Date2026-10-31 03:00 PM
- Bid Validity Period (in Days)90
Cost Specification
| Tender Fee | ₹ 1000 |
| EMD (Earnest Money Deposit) | ₹ 5,00,000 |
| EMD Fee Type | Fixed |
| Payment Instruments/Mode | Offline |
Tender Description
Work Description - Operation And Maintenace Of 10 Seater Sb Helpline / Call Centre (24x7x365 Days) For A Period Of Consecutive 03 Years.
This tender, e-NIT No. CO/Oprs./CC/329/2069, Dated 23.10.2026, issued by the SHRI MATA VAISHNO DEVI SHRINE BOARD, is an open tender for the "Operation and Maintenance of 10 Seater SB Helpline / Call Centre (24x7x365 days) for a period of consecutive 03 years." The work is to be performed at SMVDSB, Katra. The tender documents are available for download from 23-Oct-2026 02:30 PM, with the download period concluding on 14-Nov-2026 12:00 PM. Bids can be submitted starting from 31-Oct-2026 03:00 PM until 14-Nov-2026 12:00 PM. The bid opening is scheduled for 16-Nov-2026 12:00 PM. This tender falls under the Services category, specifically Miscellaneous Services, with a sub-category of O and M of Helpline / Call Centre. A tender fee of 1,000 is required, along with an Earnest Money Deposit (EMD) of 5,00,000. The tender inviting authority is Jt. CEO (S), located at SMVDSB, Katra.
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Tender Contact Details
| Office Inviting Bids | Jt. Ceo (s) |
| Address | Smvdsb, Katra |
| Contact Details | NA |
| NA | |
| Website | NA |
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