Comprehensive Annual Maintenance and Resident Support for WBBSE IT Infrastructure

The WEST BENGAL BOARD OF SECONDARY EDUCATION, through its Deputy Secretary Administration located at Nivedita Bhavan DJ8 Sector II, Karunamoyee, Salt Lake, Kolkata 700091, hereby invites Open Tenders for a Comprehensive Annual Maintenance Contract (AMC) for Servers, Laptops, Computers, Printers, Scanners, and UPS, to be provided with a resident service engineer. This service contract, identified by Tender Reference Number WBBSE/DS(ADMIN)/NIT-31/2026-27 and Tender ID 2026_WBBSE_1045728_1, has an estimated tender value of ₹15,00,000 and a contract period of 365 days, with a bid validity of 180 days. The tender is categorized under Services, specifically IT SERVICES - HARDWARE. Bidders are required to submit their bids through a two-cover system. Cover 1 will include the EMD (Earnest Money Deposit) of ₹30,000, equivalent to 2.0% of the tender value, payable to the WBBSE GENERAL FUND at KOLKATA, and other necessary documents as per NIT 31, including Annexures I, II, and III. Cover 2 will contain the Financial Bid (BOQ) in .xls format. The Tender Fee is ₹0.00. The ePublished Date and Bid Submission Start Date are both 14th October 2026 at 06:55 PM, with the Bid Submission End Date set for 13th November 2026 at 06:55 PM. The Bid Opening Date is scheduled for 17th November 2026 at 11:00 AM, with the opening to take place at Nivedita Bhavan DJ8 Sector II, Salt Lake, Kolkata. A Pre-Bid Meeting will be held on 29th October 2026 at 12:30 PM at the same address to clarify any queries. Only Bonafide Outsider tenderers are eligible to apply.