Citizen Connect and Service Delivery Unit: Establishment, Operation, and Management

WEBEL TECHNOLOGY LIMITED, a State Government and UT organization, invites open tenders for the "Establishment, Operation and Management of the Citizen Connect and Service Delivery Unit (CCSDU)". This is a services tender with an item rate form of contract, requiring two covers for bid submission, with the first cover containing technical documents and the second cover for financial proposals. The Tender Reference Number is WTL/CC/26-27/058 and the Tender ID is 2026_WTL_1044028_1. Prospective bidders are required to pay a tender fee of ₹10,000, payable online. An Earnest Money Deposit (EMD) of ₹2,12,00,000 is also mandated, with exemption allowed through Bank Guarantee or Standby Letter of Credit. The tender documents will be available for download from October 1, 2026, at 04:00 PM, and the last date for document download and bid submission is November 3, 2026, at 12:00 PM. Bids will be opened on November 5, 2026, at 12:00 PM at WEBEL TECHNOLOGY LIMITED. A pre-bid meeting is scheduled for October 12, 2026, at 12:00 PM, to be held online and at WEBEL TECHNOLOGY LIMITED. The location for the Bid Opening and Pre-Bid Meeting is WEBEL TECHNOLOGY LIMITED, with a Pincode of 700091. Bid validity is set for 180 days. Detailed technical and financial specifications, along with terms and conditions, are available in the tender documents.