Integrated Hospital Management System Implementation and Support for Defence Estates

This tender presents a critical opportunity for organizations to provide an Integrated Hospital Management System (HMS) to the Department of Defence, Ministry of Defence, located in Jhansi. Under Bid Number GEM/2026/B/8145630, issued on 12-10-2026, the Organisation Name is the Director General of Defence Estates. Bidders are invited to submit their proposals between 12-10-2026 at 12:36 PM and 04-11-2026 at 1:00 PM. The scope of work encompasses a comprehensive HMS software solution, including detailed system study and requirement analysis, workflow study, and the end-to-end installation, configuration, and integration of all associated hardware and software. This includes HMS application and database servers, client systems, peripherals such as token queue system printers, scanners, NAS, and all other necessary components. The contract will also cover extensive testing, including functional and integration testing, rectification, acceptance, and full commissioning of the complete HMS. Furthermore, the selected vendor will be responsible for providing comprehensive role-based user and administrator training, including refresher training, and supplying all requisite user and administrator documentation. Essential hardware to be supplied includes application and database servers, online UPS for server and network equipment, backup storage (NAS), user desktops, UPS for user equipment, network laser printers, barcode label printers, barcode QR scanners, PVC ID card printers, document scanners, token displays, and all associated network and token equipment, including an automatic OPD token dispenser with an auto-cutter. A crucial element of this tender is the provision of a comprehensive warranty and support for the entire HMS solution for a period of three years. The total quantity required is 39 units.