Outsourcing Operations and Maintenance of BSNL Customer Service Centers in Rohtak

This tender, issued by Bharat Sanchar Nigam Limited (BSNL), a Government of India Enterprise, through the office of AGM MM, located at Room No-303, 107 The MALL, O/o CGMT Ambala Cantt-133001, invites Expression of Interest (EOI) for the Outsourcing of Operations and Maintenance of BSNL Customer Service Centers (CSCs) within the Rohtak Business Area. The work is categorized under Miscellaneous Works with a tender reference number of HRCO-23/11/33/2026-MM HR CO/803336. The tender is open for participation and has a validity period of 180 days. Key dates for this tender include the document download and bid submission start date of 14th October 2026 at 4:00 PM, with the document download and bid submission end date set for 3rd November 2026 at 12:00 PM. The bid opening is scheduled for 4th November 2026 at 12:00 PM. A tender fee of ₹1,180 is payable to AO Claim at Ambala Cantt, and an Earnest Money Deposit (EMD) of ₹2,50,000 is also required, payable to AO Claim at Ambala Cantt, with provisions for EMD exemption through BG/ST. The tender is structured with two covers: Cover 1 for Tender Fee, EMD, and Power of Attorney, and Cover 2 for the Financial Bid (BOQ). The work is expected to span 1095 days.