Bulk SMS Services for OTP, Transactional, and Promotional Messaging

This tender, issued by the Department of Health and Family Welfare under the Ministry of Health and Family Welfare, invites proposals for the provision of comprehensive Bulk SMS Services (Version-2). With Bid Number GEM/2026/B/8183635, this opportunity is open from November 13, 2026, at 3:45 PM until December 4, 2026, at 7:00 PM. The National Health Authority, located at Jeevan Bharti Building, Near Janpath, Connaught Place, New Delhi (PIN: 110001), is the procuring entity. The EMD amount is ₹51,51,408.0. The scope of services explicitly includes OTP SMS, Transactional SMS, and Promotional SMS. Bidders must be licensed domestic SMS service providers, capable of serving major networks including MTNL, BSNL, Jio, Airtel, and Vi. Critical performance indicators for this service include guaranteed delivery within 15 seconds, support for up to 1000 characters per message, and a capacity to handle 6000-7000 messages. This tender represents a significant opportunity for qualified service providers to contribute to essential communication needs within the health sector.