Managed Services for Department of Commerce ICT Infrastructure Operation and Management

Tender Description for Operation and Management of ICT Infrastructure

This tender, identified by Bid Number GEM/2026/B/8033478, is being issued by the Department of Commerce, under the Ministry of Commerce and Industry, for the comprehensive operation and management of its Information and Communication Technology (ICT) infrastructure. The contract will be managed by Doc Admin, with the office located at Vanijya Bhawan, 16a Akbar Road, New Delhi 110011. Bidders are invited to submit their proposals between 1:23 PM on 08-10-2026 and 2:00 PM on 23-10-2026. A mandatory Earnest Money Deposit (EMD) of ₹750,000.00 is required. The scope of work encompasses the entire lifecycle of ICT devices, including but not limited to servers, video conferencing equipment, routers, Layer 3 and Layer 2 switches, biometric attendance devices, Wi-Fi access points, VoIP devices, lease line management, and CCTV surveillance systems. This opportunity is for a skilled and experienced Managed Service Provider (MSP) to ensure the seamless, secure, and efficient functioning of the Department's critical technological assets.