Managed Services for ICT and Network Infrastructure Operation and Maintenance

This tender, identified by Bid Number GEM/2026/B/8176380, is being issued by the Department of Telecommunications (DoT), operating under the Ministry of Communications. The procurement process is being managed by Bharat Sanchar Nigam Limited (BSNL) through their portal, with the Punjab Telecom Circle Chandigarh serving as the issuing office. The bid will be open for application from 17-10-2026 at 4:46 PM and will close on 24-10-2026 at 5:00 PM. The subject of this tender is the comprehensive "Hiring of MSP for Operation and Management of ICT and Network Infrastructure." This encompasses a broad range of services, including Application Support, Hardware Management, and the Operation and Management of various ICT devices. Specifically, the scope includes AMCC (Annual Maintenance Contract Comprehensive), AMC (Annual Maintenance Contract), Technical Manpower, and the management of critical network components such as Tablets, Routers, L-3 Switches, and Wifi Access Points, with the term "Structu.." suggesting a wider scope of structured cabling or related infrastructure. This opportunity is for a Managed Service Provider (MSP) to ensure the smooth and efficient functioning of the Department's ICT and network infrastructure.