West Bengal Higher Secondary Digital Systems Maintenance, Support, and Development

This tender, identified by Tender Reference Number 15/E-Tender/2026-27 and Tender ID 2026_DSE_1045958_1, is being issued by the DEPARTMENT OF SCHOOL EDUCATION, Government of West Bengal, through The President, WBCHSE, located at Vidyasagar Bhavan, Block DJ Sector-II, Salt Lake, Kol-700091. This is an open tender for "Services" falling under the "IT SERVICES - SOFTWARE" product category, specifically focused on the "Maintenance, Support, Operation and Further Development of the Digital Systems of the West Bengal Council of Higher Secondary Education, with optional Call Management (Helpdesk) Services." The estimated tender value is ₹1,50,00,000 with a contract duration of 365 days, and a bid validity of 365 days. The EMD requirement is 2.0% of the tender value, amounting to ₹3,00,000, with exemption allowed through BG/ST. The tender documents are available for download from October 12, 2026, at 01:00 PM until November 5, 2026, at 04:00 PM. Bids can be submitted from October 16, 2026, at 12:00 PM up to November 5, 2026, at 04:00 PM. The bid opening will take place online on November 7, 2026, at 04:00 PM. This tender utilizes a two-cover system, with Cover 1 comprising Fee/PreQual/Technical documents and Cover 2 containing the financial bid (BOQ). A pre-bid meeting is scheduled for October 15, 2026, at 12:00 PM at Vidyasagar Bhavan, Block DJ Sector-II, Salt Lake, Kol-700091. There is no tender fee associated with this procurement.