Uttar Pradesh Health Department Offsite Call Centre Services

This tender, designated as Bid Number GEM/2026/B/7987620, is being issued by the Medical Health and Family Welfare Department, Uttar Pradesh, with its principal office located at Sachis, 4th Floor, Navchetna Kendra, 10 Ashok Marg, Hazratganj, Lucknow (PIN 226001). The opportunity pertains to the provision of "Call Centre Service - Per Seat Basis - Standard call centre setup (On Prim) Offsite" and is open for bidding from 26-09-2026 at 3:32 PM until the bid end date of 17-10-2026 at 4:00 PM. A significant Earnest Money Deposit (EMD) of 500,000.0 is required from prospective bidders. This tender represents a crucial initiative by the State Agency for Comprehensive Health Integrated Services within Uttar Pradesh to establish or augment its offsite call centre capabilities on a per-seat basis, indicating a focus on operational efficiency and enhanced service delivery within the state's health and family welfare sector.