Annual IT Hardware Maintenance Services for Desktops, Laptops, Printers, and Scanners

This tender description pertains to the provision of comprehensive Annual Maintenance Services (AMS) for a diverse range of IT hardware, specifically desktops, laptops, peripherals, and workstations, for the Controller General of Communication Accounts (CGCA), Office UP East, Lucknow, under the Department of Telecommunications (DoT), Ministry of Communications. The bid, numbered GEM/2026/B/8075221, was initiated on 06-10-2026 at 4:51 PM and will conclude on 16-10-2026 at 1:00 PM. The scope of services explicitly includes AMS for various models of HP and Acer desktops and laptops, including All-in-One PCs, as well as multifunction printers (both monochrome laser with composite cartridge and color laser with separate drum/toner) from HP and Brother respectively. Furthermore, the contract will cover the maintenance of flatbed scanners from Epson, HP, and Kodak, alongside HP workstations. Prospective bidders are invited to submit their proposals for this critical maintenance contract, ensuring the continued operational efficiency of the CGCA's IT infrastructure.