Outsourcing Operations and Maintenance of BSNL Customer Service Centers in Vellore

Bharat Sanchar Nigam Limited (BSNL), a Government of India Enterprise, is inviting Expression of Interest (EOI) for the outsourcing of operations and maintenance of BSNL Customer Service Centers located within the Vellore Business Area (BA). This open tender opportunity, with Tender ID 2026_BSNL_291847_1 and Tender Reference Number TNCO-23/11(11)/20/2026-MM UNIT (NWP-CFA) -CO/ dated 23/09/2026, falls under the Services category, specifically for Facility Management Services. The tender documents are available for download from September 23, 2026, at 03:00 PM, until October 14, 2026, at 03:00 PM. Prospective bidders are required to submit their bids between September 23, 2026, 03:00 PM, and October 14, 2026, 03:00 PM. A tender fee of ₹1,180 is payable, along with an Earnest Money Deposit (EMD) of ₹25,000, which can be furnished via Bank Guarantee or other acceptable instruments. The bid opening is scheduled for October 15, 2026, at 03:00 PM in Chennai. A pre-bid meeting will be conducted online on September 28, 2026, at 12:00 PM, with the meeting link provided. The EOI document outlines eligibility criteria and work details, with the period of work and tender value to be determined as per the tender documents. The tender involves two covers: Cover 1 for Fee/Pre-Qual/Technical documents, and Cover 2 for the Price Bid. Further details regarding the tender and work specifics can be found within the published tender notice and associated documents. The inviting authority for this tender is DGM Tender, TN Circle, O/o CGM BSNL, TN Circle, 16, Greams Road, Chennai.