Outsourcing Operation and Maintenance of BSNL Jalandhar Customer Service Centers

Bharat Sanchar Nigam Limited (BSNL), a Government of India Enterprise operating as a Public Sector Undertaking, through its Punjab Telecom Circle, specifically the office of CGMT, Chandigarh, hereby invites Expressions of Interest (EOI) for outsourcing the operation and maintenance of BSNL Jalandhar BA CSCs. This open tender process, with Tender ID 2026_BSNL_292993_1 and Reference Number PBCO-23/11(11)/16/2026-CFA, falls under the Services category, specifically Miscellaneous Services. Bidders are invited to submit their proposals for a contract of the EOI form, with a bid validity period of 150 days. The tender documents are available for download from October 1, 2026, 03:00 PM, until October 22, 2026, 03:00 PM. Bids can be submitted starting from October 1, 2026, 03:00 PM, with a strict submission deadline of October 22, 2026, 03:00 PM. The bid opening is scheduled for October 23, 2026, 03:00 PM, at Chandigarh. A tender fee of ₹1,000 is applicable, payable to AO Cash BSNL O/o CGMT Punjab Circle Chandigarh. An Earnest Money Deposit (EMD) of ₹50,000 is also required, payable to AO (Cash) BSNL O/o CGMT Chandigarh, with EMD exemption allowed through BG/ST. The tender involves two covers: Cover 1 for Fee/PreQual/Technical documents and Cover 2 for Financial proposals, both to be submitted in .pdf format. Interested parties are encouraged to download the tender notice and work item documents for detailed specifications and eligibility criteria.